Conflict between Norton Confidential File Guard and Norton Antivirus

Hi.  I'm having trouble with Norton Confidential File Guard.  The issue is that when Norton Antivirus comes across a protected file, file guard asks for a password.  I run my virus scans when I'm away from the computer for an extended period of time so this poses a problem because the antivirus process stops while waiting for passwords to be supplied.  Any way around this besides uninstalling Norton Confidential?  Here's what the dialog box says.  "The application 'SymAVScanDaemon is attempting to open a guarded file named [file name.]"  If I expand the details it shows the file path, the application (SymAvScan.framework/versions/A/Resources/SymAVScanDeamon.bundle/) and a Process number (18961).

 

Anyone know of a way around this problem?

 

Thanks in advance.

Running version 11.2.2 (3) according to the help screen.  So that version is incompatible?  That would certainly explain why this didn't always happen.

Is that Norton Antivirus 11 for a Mac, or Symantec Endpoint Protection 11?

Its Norton Antivirus 11.2.2 (3) for Mac that has the conflict with Norton Confidential.

Hi.  I'm having trouble with Norton Confidential File Guard.  The issue is that when Norton Antivirus comes across a protected file, file guard asks for a password.  I run my virus scans when I'm away from the computer for an extended period of time so this poses a problem because the antivirus process stops while waiting for passwords to be supplied.  Any way around this besides uninstalling Norton Confidential?  Here's what the dialog box says.  "The application 'SymAVScanDaemon is attempting to open a guarded file named [file name.]"  If I expand the details it shows the file path, the application (SymAvScan.framework/versions/A/Resources/SymAVScanDeamon.bundle/) and a Process number (18961).

 

Anyone know of a way around this problem?

 

Thanks in advance.