Confusing message

Vista 32 bit Home Premium, Vista SP2

NIS 2010 17.7.0.12

 

Because of another issue, I was instructed to click get support under the help and support part of the NIS main menu

I clicked begin support session

I got this message

 

"windows firewall conflict"

"status Fixed"

 

but gave no details. Now what concerns me is that the Windows Firewall was already off and my NIS showed all green/secure. Any idea what this is about?