Thanks. I am in Switzerland, and I have version 2.98.1.20241014.466.
If you have uninstalled both apps and only reinstalled the 360 app and you are still having the issue, it may be time to contact Norton Support. They can remotely access your device to diagnose what is happening. Contact Norton™Support - Norton Phone Number, and Chat Support . If using chat, as soon as you can enter information enter Agent please to get connected to a real human.
Thanks!