Norton advised me that some of my drivers were out. i downloaded the new drivers app to my norton account. When i scanned for new drivers it says technical hitch can't connect to server.
Should I be doing something my end. I have been trying for a couple of hours.
Any suggestions would be greatly received.
Thanks
driver updates can be done several ways
in hp and dell for example they have a assist tool that can get you updates ( check for updates)
can also see the updates listed on there sites ( current version and date)
windows update can also provide you with driver updates ( in advanced option generally)
sometimes the microsoft store will list some
Hello @Sharkey123
Welcome to Norton Community
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Sharkey123:
Norton advised me that some of my drivers were out.
Norton advised you that some of your drivers were outdated...by way of Norton popup?
Norton advised you that some of your drivers were outdated...after running Smart Scan?
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Sharkey123:
When i scanned for new drivers it says technical hitch can't connect to server.
Norton Driver Updater scanned for new drivers?
Norton error message / error code?
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Windows Admin user account. VPN off.
Please run Norton LiveUpdate + machine Restart (not Shut down). Repeat.
Be sure you are using the Restart command. Not 'Shut down' and startup again if you have Windows Fast Startup feature enabled. If you use Windows 8/8.1, 10 or 11, there can be an issue with the Windows Fast Startup feature.. See more information here. (credit peterweb)
Turn On or Off Fast Startup - W10 - W11
Please Norton Autofix
https://support.norton.com/sp/en/us/home/current/solutions/v15756942
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Message: "We cannot connect to the Norton server at this time. Try again later"
https://support.norton.com/sp/en/us/home/current/solutions/v107184512
Message: "Unexpected Browser error" or "Cannot connect to the Norton server"
https://support.norton.com/sp/en/us/home/current/solutions/v113839121
The activation screen is stuck at "Communicating with Norton Server..."
https://support.norton.com/sp/en/us/home/current/solutions/v113915878
Message: "Server error: We're working to resolve an issue that prevents us from completing your request..."
https://support.norton.com/sp/en/us/home/current/solutions/v102692928
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For Norton technical issues please include details:
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Please review Norton Community - Norton Driver Updater - topics
https://community.norton.com/en/search/site/driver%20updater
We've heard some negative reports. Just saying.
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Please post back progress.