Hello community,
I recently bought a new desktop computer to which I transferred my files (around 900 GB) through an external hard drive.
A long time after the transfer was complete, Norton popped up showing "insight detections" of two files. These happened to be drivers of an external video-TV card (Aver Media). I reported them to Symantec as false positives. No longer than an hour later, Norton started popping up continuously about detections for other files. It made around 20 detections. These were mostly executable files or driver files or other portable applications. Since I could not report so many false positives, I just restored & excluded them from future scans.
Questions:
a) Why is this happening? I had these files for years on my older computer, which had Norton installed and the Full-system-scan set to run every month.
b) I can't see anywhere the excluded files on Norton's settings. There are three exclusion categories under the Scans and Risks settings section: "items to exclude from scans", "items to exclude from Auto-Protect, SONAR and Download Intelligence" and "Signatures to exclude from all detections". No list contains the files I excluded. Where can I find those items, is there a hidden list?
Thanks in advance,
John