Core protection are off and your safety is at risk

Norton 360 for Windows
1

Helping my neighbor who also uses the Norton 360 product. See windows snapshot below. What causes this Norton screen to appear?

Norton product & version number: Version: 25.10.10528

OS details: Windows 11 (version: 25H2 26200.7171)

See screen shot below to see what the Norton windows they are getting.

I am relunctant to have them click “Restore All” until I better understand why they are geting this Norton window displayed.

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image641×425 112 KB

2

Use the search icon on the Windows taskbar and type “core isolation”.

It will take you to the Windows Security page for Core Isolation and you can check to see if you have them on or off. Check them on if you wish after doing your research. This is probably what Norton is checking and warning you.

3

Hi,
And in addition to @xjoex 's answer, what information do you have when you click on “See details”?
Cheers
Guillaume

4

@Parryjm I would do a simple restart of the computer, then run live updates with Norton to see if that changes things. Windows Core Isolation settings won’t affect Norton, Norton will affect core isolation if there is a corrupted update delivered.

SA.

5

Checked Core islolation and the setting were…

Memory integrity was set to "Off"
Location Security Authority protection was set to "ON"
Microsoft Vulnerability Drive Blocklist was set to "On"
These were the same setting as on my computer.
I tried turning Memory integrity to "On", but it would not allow me to turn on.
When I clicked on "See Details" it said to restart computer to install important protection updates
I restarted laptop, looks like issue got resolved.  No longer saw the "Core Protection" screen.
Things are back to normal.  Thanks for everyone's help :-).
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