I downloaded an executable file that was a game. Since I shutdown, Norton had blocked the file into quarantine. There has not been any virus on the computer. Scan was clean. I can no longer download files as I get a message “couldnt download, no permissions.” This is not on microsoft edge as edge shows nothing blocked.
Does anyone have any ideas? I have already tried to turn off smart intelligence and retry downloading a file and it still is blocked.
The game was downloaded from Edge?
“Couldn’t download - No permission error” on Microsoft Edge
https://answers.microsoft.com/en-us/microsoftedge/forum/all/couldnt-download-no-permission-error-on-microsoft/3d61d429-36e5-41d5-9d39-4cb8e043f5cd
Do you run Edge Sync?
You cannot download from Edge?
Can you download known safe file from Chrome?
Please confirm download issue is limited to Edge?
Edge offers Reset
Edge offers Repair
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Norton 360 v22 or v24?
smart intelligence? you mean Microsoft Defender SmartScreen or Norton Smart Firewall?
and you tried downloading known safe file from Chrome?
and you tried Restart (not Shut down) machine?
you cannot download any file or just that game file?
is the game file free and publicly available?
Yes, I downloaded from edge but when I checked to see if edge blocked it, I did not find anything that said it did. It doesnt have the website of file blocked that is why I think Norton did it
I have not tried chrome.
Please confirm download issue is limited to Edge?
Can you download known safe file from Chrome?
Norton 360 v22 or v24?
smart intelligence? you mean Microsoft Defender SmartScreen or Norton Smart Firewall?
and you tried downloading known safe file from Chrome?
and you tried Restart (not Shut down) machine?
you cannot download any file or just that game file?
is the game file free and publicly available?
Do you run Edge Sync?
You cannot download from Edge?
Can you download known safe file from Chrome?
Please confirm download issue is limited to Edge?
Edge offers Reset
Edge offers Repair
“Couldn’t download - No permission error” on Microsoft Edge
https://answers.microsoft.com/en-us/microsoftedge/forum/all/couldnt-download-no-permission-error-on-microsoft/3d61d429-36e5-41d5-9d39-4cb8e043f5cd
I redownloaded the newest chrome and that allowed me to DL the file. How can I try to repair edge?
and you tried Restart (not Shut down) machine?
did you try Edge → Reset settings OR you prefer Edge → Repair?
Do you run Edge Sync?
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I did restart and nothing happened. I did not try Edge reset. I did not run edge sync. Going to try repair first. Ill let you know
Sorry, I was asking whether you’re Sign’d In at Edge and normally allow Edge to Sync?
I was not signed into edge. However, I took your advice and I syncd edge and then reset edge. I did not repair. It worked and I can download the file on edge now too. Thank you soo much for your help and patience.
Wow! and I was thinking Sync was causal. Sync + Reset. You Da’ Man!
