Crashes Android Homescreen

I don't even know if I chose the right forum or if it should be "Other Mobile Products". I'm getting pretty disgusted. I've had Norton on my PC for years and thought it'd be great on my Android, so I tried to install Norton Security and Antivirus from Google Play. After it did its scans & told me it didn't like some of my most-used apps, I then received "Homescreen has stopped working" error non-stop until I uninstalled Norton Security and Antivirus. Still hopeful, I emailed the address provided at the bottom of the app info in Google Play. Got

"Dear Norton Customer,
To contact Norton Support regarding your Norton Mobile Product please visit:
http://www.norton.com/nmobilesupport
Thank you for being a Norton customer!
Sincerely,
Norton Support
Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox."

Went to http://www.norton.com/nmobilesupport, explained the situation & got

"Shravan Kumar K.S: Yes ____. For the Norton Mobile Security free app support, You can contact the expert members in the Norton community Forum. The link for the Forum is
Shravan Kumar K.S: http://community.norton.com

Shravan Kumar K.S: I am sorry ____. We do not have enough resources to support the Norton Mobile Security . For the Norton apps, you need to contact the Forum"

So here I am. Because I apparently have no choice if I want to use Norton to protect my mobile. Wow. And I thought it was only possible to get this level of a runaround from EA.