Had inserted Symantec Recovery CD into CD drive & followed the steps on page 17 of the Norton Save & Restore Manual. Clicked on 'Automatic' & saw error:
Error EC950008: Driver mining failed in C:\DOCUME~1\areimer\LOCAL~1\Temp\)e506625-d89e-4fb3-bbac-af8fc222e1c9\MinedDrivers.
The window with this message had an 'OK' which I clicked. The process hung.
What do I do now?