I formatted my computer using Dell's reinstall Windows program, went to windows 11 and re-downloaded my Norton subscription. This computer exceedes all requirements and had been mining for months, up untill now. I have a wallet and a username at coinbase. Why doesn't the "do I want to mine crypto" appear on the top of my Norton home window? It's been 2 weeks now. Any ideas anyone.......
Well it seems after a weeks long wait that message just appeared to turn my extra time to cash.
No I didn’t look into a gpu history. My computer is over loaded i9 64 gb ram that never fully gets used and the top of the line video (forgot the name) when dell built it.
Took weeks waiting but tada it appeared
Thanks for all the community replies
have you looked at the history and selected the crypto category to see if the "GPU check" has happened and if it has succeeded or not?
I have the same problem. I have one laptop that is mining (it showed right up) but my main computer the option does not show up. I've uninstalled and reinstalled my Norton 360 on 2 Dec and restarted my computer many times.
I have a:
Windows 10; Quadro RTX 4000 nvidia card with 8GB of dedicated memory; 0ver 300 GB of Hard Drive space; 32GB of ram.
Processor Intel - i7-4790 CPU @3.6 GHz
Any help would be appreciated.
Thanks
I have run both and nvidia 1080ti and a Vega64 and in neither case does the option to mine come up. I ended up installing BOTH cards after the fact instead of one each and I STILL don't get the option even with the latest build. Is there a way to FORCE the activation of the option (registry or other means)? Seems absurd that this question comes up SO much on this forum and no real answers are forthcoming.
Hi @bowling maniac,
We have released Norton Security 22.21.10.40. Could you check if you're still seeing this issue in the latest build? Thanks.
-Gayathri
I have been mining for about 2 months but yesterday morning the tile was gone. I have tried reinstalling but the tile has still not returned.Is there a fix for this?
UPDATE: I uninstalled and reinstalled my GPU through Device Manager and that seemed to fix the issue.
see attached - had to change the extension to allow upload to zip
Hi @bowling maniac,
I have sent you a private message requesting additional information. Could you please check your inbox when you get a chance? Thanks.
-Gayathri
my mining now has come back but i also met the minimum balance and my wallet still says 0
mine also disapearred after reinstall and i am logged in and restarted,
we have identified an issue on re-install where the GPU checker fails in some instances and people no longer see the tile for Norton Crypto
your wallet is safe and still part of your account and can be accessed through this link:
Norton Crypto - https://my.norton.com/extspa/crypto
I had Crypto mining on my computer. When I did a restart, Norton crashed and I had to reinstall. When that happened, the crypto option was gone along with my wallet.
Another person with a new computer (WIN 10) 3060TI in it and the option for crypto doesn't show up (but does on another laptop under the same license). Tried reinstalling, nothing - tried EAP and confirmed country - nope. Waited a day and a half still nothing. Ideas? Thanks.
I understand what your referring to now. i was sign in and i logged out and resigned back in then did a reboot and still the same
i mean for you to login to the norton 360 application on windows, upper left corner is where the login button is
I have rebooted many time. under "My Norton" it only shows plus sign and Protect another Device
On the machine that it doesn't show up can you make sure you are logged in and reboot to see if it shows up?
This is my first time trying this and my current video card is a 2080 ti 12 gig. my two other pc has a 1660 ti and 2080 super and it works fine.
it would be helpful to know what GPU card you computer has, also if this is the first time you are trying Norton Crypto or you have used it in the past