Customer Wants a backup of and existing machine.

A have a customer who recently purchased a new industrial computer to be a backup to an existing older computer. The older computer is a Windows 2000 the new computer is a Windows XP. He has a ghost image of the existing computer and he would like to be able to make his new machine a backup. When he tries to load the machine from his ghost disks, he gets a failure do to the chipset bieng different. He has asked if there is anyway he can or we can make his new machine a backup to the old one?