Dark Web Monitoring not showing in lineup until I connect to Help and go back

The Dark Web Monitoring is not showing in the lineup when i open the box (click icon and launch the opening of the main display).  But after i use the help , and it connects, I then see it in the lineup and I also see Parental Controls there. This needs to be fixed.  It should show the Dark Web Monitoring when i first open this. At least it says that is Active now.  Just need it visible upon first launch.