When logged into my account at Norton I go to my "Billing Information". At the bottom of the "Billing Information" screen are the selectable words "Delete Billing Information". When I select "Delete Billing Information" a pop up box appears that says "Delete Your Billing Information?" at the bottom is a selectable button with the word "Delete". When I select "Delete" a small circular icon appears and rotates for a little over 3 minutes then the pop up box disappears. When I go back and check, my "billing information" is still there. Why doesn't the "delete Billing information" button work? (or even more to the point - what is the proper way to delete the billing information) I have already paid for my service. I do NOT want my credit card information stored by Norton. Thank you. (PS: I have already deactivated "automatic renewal" so there is NO need for Norton to store my billing information)