Deleting all 2GB online storage for N360 v2

Norton Security | Norton Internet Security
1
I have spoken twice at great length on the phone to the Tech Support people at Symantec-Norton about finding a reasonably quick, efficient and painless way of deleting all my online backup files so that I may start (backing up) again from anew.

Their only reply was to go to the Backup Settings and delete each file individually. Some of these files are minute 0.1 KB (!!!) files. This appears to be a very long-winded and time consuming way of deleting.

I am running Windows XP Home Ed. with the Norton 360 v2 product. I have just recently renewed my subscription for a 3rd year.
I've been reading the posts, replies and solutions that have been written on the Norton Community site.
However the replies/responses have been for Norton 360 v3, and not v2.

Please can anyone help?
2

I also agree the opnion that norton 360 could offer the function that could clean and clear the online storage by one-click

 

Norton 360 v3 isn't more convenient compared with v2,still has to delete files one by one.

 

So in this point, norton 360 is useless, We hope we could clean and clear all files of online storage by one-click.

3

Hi Yaso

 

Thanx for letting me know about the (free) update. I used the following info/thread/post to help me free up 1.8gb, but not the full 2.0gb.

 

"I finally figured it out.  I went to Computer > Other : Norton Backup Drive > Backups on Secure Online Storage > and found 3 Backup sets, and deleted 2 of them."

 

 Wish I had been told about this by the Tech Support people, and I wouldn't have wasted a couple of hours of my life that I'll never get back!!! It's actually quite shocking that even though they told me that I had v2, they couldn't/wouldn't tell me about v3!!! Perhaps they were more worried about selling me some more online backup (=commission) rather than actually giving the support service that they partly sell themselves upon???

 

Thanx for your help and prompt reply.

4

Hi Linlida,

 

Now that I've managed to open up more online storage, the solution offered within v3 is so much simpler than the one in v2.

It took some time to figure it out but eventually the solution was quicker.

Just as I mentioned before, I wish that Norton's Tech support had let me know about it...or perhaps they don't???

 

5
I have spoken twice at great length on the phone to the Tech Support people at Symantec-Norton about finding a reasonably quick, efficient and painless way of deleting all my online backup files so that I may start (backing up) again from anew.

Their only reply was to go to the Backup Settings and delete each file individually. Some of these files are minute 0.1 KB (!!!) files. This appears to be a very long-winded and time consuming way of deleting.

I am running Windows XP Home Ed. with the Norton 360 v2 product. I have just recently renewed my subscription for a 3rd year.
I've been reading the posts, replies and solutions that have been written on the Norton Community site.
However the replies/responses have been for Norton 360 v3, and not v2.

Please can anyone help?