Deleting files in Recycle Bin

For the second time utilities ultimate deleted all the files in the recycle bin when I run “Windows Cleanup” in utilities ultimate. I complained about this before to Norton but was told that that was not possible, well it is possible. Files in the recycle bin are not, I repeat not, junk files for me.

Why do you keep calling the program then Norton Utilities and later on Norton Utilities Ultimate?? You like to confuse your customers it seems.

Has been unchecked already for a long time. See attached file.

 

Could you unselect ‘Empty Recycle Bin’ in ‘Automatic Care’, and let us know if it helps? Thanks.

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Not true, it still deletes the files in the recycle bin after unchecking the option.

 

Thank you for posting on the Norton Community. Please navigate to the Wizard and unselect ‘Empty Recycle Bin’ prior to running the ‘Clean’ action (see below images). Thanks.

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