I want to delete an unwanted program called "Idle Crawler" and it keeps giving me an error message from "add or remove programs" section: "Error launching installer". Then at the same time I get a message from Norton: "Auto Protect Blocked Treats". Obviously Norton is picking up one or two other bogus programs that they will demand I install in return for removing the one I am trying to remove. Does Norton have a tool to remove this unwanted program?