Dell support assistant software is causing boot-loop issues, AGAIN!

Dell laptop owners please read.

https://www.neowin.net/news/dell-pcs-are-running-into-constant-bsod-reboot-loops-and-windows-11-isnt-the-culprit/

SA

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Dell determined these BSODs were caused by Dell SupportAssist Remediation v5.5.16.0 (also known as Dell SupportAssist OS Recovery), and a new v5.5.16.1 as been released to fix the problem. See Dell employee DELL-Daniel V’s 13-May-2026 post in Waddo’s BSOD - Random Reboots - May 2026 Dell Updates - Dell Support assist probable cause in the Dell forum for instructions on how to uninstall the buggy Dell SupportAssist Remediation v5.5.16.0 and update to the stable v5.5.16.1.

From the 15-May-2026 Dell support article Dell SupportAssist Remediation and Alienware SupportAssist Remediation Version 5.5.16.0 Causes Blue Screen Errors and Restarts:

The issue is not related to the Dell SupportAssist application; instead, it is related to the Dell SupportAssist Remediation service.


Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.7291 * Firefox v151.0.1 * Microsoft Defender v4.18.26040.7-1.1.26040.8 * Malwarebytes Standard v5.5.6.254-156.0.5608 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0