It used to be possible to see each device online status (green dot or last seen) on the "Device Security" page under "Manage my devices". This is no longer possible. The indicator is not working lately. Tried different browsers and in both Windows and iOS. Was any change made to remove this feature ? If not, how to get it back ? Thanks.
~ my My Devices page has never reported correctly.
~ my My Devices page reports this machine that I'm using now...is Offline.
https://my.norton.com/extspa/devices````````````````````````````````````````````````````
I imagine you've confirmed Remote Management is On.
https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v72910774
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The My Devices page in your Norton Account is notorious for being incorrect.
To get an accurate list of devices, log into your Norton Account and click on the user icon at the top right, then click on Manage My Subscriptions. Then find your current subscription and click on Manage Licenses to see the list of devices activated on that subscription. (credit peterweb)