Devices on network bridge not showing up in Norton's Network Security Map

Norton Security | Norton Internet Security
1

I have 15 devices displayed on my Network Security Map. All of which are listed are wirelessly connected to my router. I have two wireless bridges wirelessly connected to my router. All of the wired devices hooked to my wireless bridge are not showing up in my Network Security Map.

Is there a way to fix this? So I can see all of my devices?

 

Thanks in advance :)

2

just a wireless connection is listed.

by the way the computer i am checking this on is connected wirelessly to my router

 

3

How Norton sees the different devices wirelessly connected to the network is dependent on the information provided by the router.  If the router is not accurately reporting all of the wired devices, Norton can not "see" them.

4

Is there a way to make your router accurately see all wired devices. I have an Apple Time Capsule 1TB as my router. Thing is my Playstation 3 and DirecTV HD DVR are directed connected to my Time Capsule(wired),and they show up on Norton's Network Security Map.

5

You may need to talk to the router support people to see if there are particular settings that can be enabled or adjusted.  Each device should show in the router settings with its own MAC address.  Some routers have very complex settings.

6

 

Conficker wrote:

I have 15 devices displayed on my Network Security Map. All of which are listed are wirelessly connected to my router. I have two wireless bridges wirelessly connected to my router. All of the wired devices hooked to my wireless bridge are not showing up in my Network Security Map.

Is there a way to fix this? So I can see all of my devices?

 

Thanks in advance :)

"Two wireless BRIDGES"???  Are they running as hubs, routers or access points only?  Is there any NAT active on your network?  

 

7

@delphinium   Each device has it's own MAC address.

 

@dbrisendine   Ya, two bridges. Both are Netgear WNHDE111's and the switch on the back is set to "bridge."  The Apple Time Capsule is the router, which is hooked directly to my modem. As for NAT, I'm not sure what you mean. But I know the Apple Time Capsule supports NAT.

 

Any more thoughts?

 

 

 

8

The manual for these is available on the net.  This link would indicate that one needs to be an access point and the other a bridge.  Can you check to see if the subnet masks for the wired and wireless connections are identical or slightly different?

 

http://documentation.netgear.com/wnhde111/enu/202-10300-01/WNHDE111-04-6.html

 

9

@delphinium   I have both Netgear wnhde111's set as bridges and they both work. All devices on my network have the same subnet mask;  255.255.255.0 

10

Hi Conficker:

 

I'm sure that they both work, but there is a reason that Norton cannot see them.  I don't see this as a problem in Norton that a quick click on something will fix.  There is some issue of synchronization of settings between the devices router and computer.  Without a bit of troubleshooting in an uncommon setup like yours, you may not find an answer.

11

Conficker,

 

I had to do a little research and learning about this so the details may not be entirely correct but it appears that your Netgear bridges work in client mode and essentially only reply to ARP requests for their addresses. This prevents NIS from discovering the addresses of machines detected on the 'other' side of the bridge.

12

@ reese_anschultz     How do I fix it though?

13

 

Conficker wrote:

@ reese_anschultz     How do I fix it though?

As far as I can tell, you can't. If there is a fix, it would be by doing something with the bridge.

 

14

I have 15 devices displayed on my Network Security Map. All of which are listed are wirelessly connected to my router. I have two wireless bridges wirelessly connected to my router. All of the wired devices hooked to my wireless bridge are not showing up in my Network Security Map.

Is there a way to fix this? So I can see all of my devices?

 

Thanks in advance :)