I was informed that my renewal would be 49.99 starting June. I was charged 156.00 and I did not authorise this. 1. I don't need deluxe I just have a mobile phone. 2. I just want standard but I have already been charged for deluxe. Please contact me to return my payment. <removed> Thank you
[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service ]
bjm
May 22, 2024, 3:34pm
2
Hello @jill evans
Welcome to Norton Community
bjm
May 20, 2024, 5:29pm
3
Hello @jill evans
Welcome to Norton Community
Norton Community does not have access to your Norton account, subscription nor billing information.
Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023 18-Jan-2024
Do you want to cancel recurring subscription service & delete billing information?
Please review: https://community.norton.com/en/comment/8552190#comment-8552190
Do you want to request a refund? Are you within 60 days of the purchase date?
Please review: https://community.norton.com/en/comment/8552191#comment-8552191
Please review: How To - Contact Norton Official Support
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