I downloaded a version of NIS 9 today. Before I can install I have to uninstall my old version. In the add/remove programs area there is not an option to remove the program. So I downloaded the remove tool from the Norton website. When I ran that it said there is a copy of "Anti virus 9 or later" on my computer and I must remove it before proceeding. The trouble is that I don't see a copy of Anti virus 9 or any other type of Norton listed in my program list from the start button or from the add /remove programs! So I am stuck. What do I do now?
Thanks so much,
Jennifer