I have been in the process of installing Windows for 4 days now. Norton keeps shutting off disable auto-protect saying “These settings cannot be changed at this time due to pending analysis. Restart your computer to resolve this issue.” It is locked and a restart has no effect. I have had to reset twice now because Norton will not uninstall cleanly. This is maddening and is proving daily that Norton is becoming garbage as time goes on. Does anyone have a fix for this? I have seen this occurring over the past 15 years and nowhere has a post with a solution.
Hello Mindwalker. good seeing your here again. If I may try to clear up what you are attempting so I can get a sense of the chain of events.
1- You are reinstalling Windows, I assume the reinstall went ok because you have Norton installed.
2- Norton not performing as it should, disable auto-protect cannot be disabled. Please advise if I am missing something.
3-Are your using the Norton remover tool to “remove only” of Norton, AND, not reinstalling again UNTIL, you have manually looked for remnant folders/files named Norton, Avast and Symantec then removed them. Followed by a reboot and reinstallation from your Norton account?
https://www.norton.com/nortonremover
SA
Hey SoulAsylum, hope you been well. To give you the overall context, I had a motherboard go bad. I went ahead and upgraded it and decided to start clean. I installed windows last Tuesday and began installing software. On Thursday, I noticed the “Disable Auto-Protect” was greyed out when you right click the taskbar icon. I went into the settings and it was also greyed out.
- I rebooted several times but it would not clear.
- I uninstalled Norton and then reinstalled. Still greyed out.
- I uninstalled and deleted all data. I did this both manually and with the Norton remover. I even went into the registry deleting every key I could find related to Norton.
- Reinstalled, still greyed out.
So, I reset back to factory yesterday morning and started over. I installed Norton first and then turned off auto-protect to install all of my utilities. I set restore points at very frequent intervals in case it happened again. Well, it happened just a bit ago. I restored back to when I know it was working, but Norton still had auto-protect greyed out. That’s when I posted.
Now, I uninstalled 1 SDK a few minutes ago and “Disable Auto-protect” is visible again. Since this is a hardware utility for the MB, I am wondering if Norton sees it as a problem.
Anyway, that’s what I’ve been dealing with. I feel like I fight Norton every so often. BTW, I’m still on V22 because I have seen the task scheduler put back in V24 or 25 yet.
Add the installer/installation directory for the SDK in question to Norton exclusions for scans and detections. What is the SDK name? Maybe I can test my side to see if the current version 25.9.xx nails it as well.
Edited: Also disable fast boot and restart, recheck as a test
SA
I always disable fast boot both in the BIOS and in Windows. Seams to be working now. The SDK is installed with MSI Center. You can find it in the MS Store.
Awesome news. Thanks for the post back.
SA