Disabling Norton Family from a limited user account

Hi, I don't want to give too much information here, but our son seems to be able to disable Norton Family from running. Please send me a private message and I will let you know what I have found about this. I am getting no alerts emailed to me, no logged time, and no list of allowed/blocked web sites. I think this is a serious deficiency that has some simple solutions.

Hi jman4,

 

I've sent  you a private message.  Please also make sure the child doesn't know the password for your Norton Family account.  Otherwise, he is able to disable Norton Family.

 

 

Thanks,

Katie

Hi Katie, thanks for the reply. I have sent you a private message back.

I believe the password is still secure due to a few pieces of evidence, like certain windows being left open where I could check what was going on.

jman4