HELP!....... Please.
My PC died, so had to get it completely restored to the factory image. Fine - no problems as i had a 46Gb backup on my external hard drive. When the PC was returned to me I re-installed N360 and connected my back up drive and tried to restore - FAILED........... I get an error message that tells me the catalog is corrupt. Tried twice with support but they just tell me to back up again and all will be OK. No it isn't. That just creates a new backup set but still cannot recover my loved files in the original back up. They have also told me to revert to V1 (what use is that) but i did it anyway and nothing. Now back running V2.
I can see the back up files in a seperate folder but they all appear to be encrypted (i think) in folder from 0 to F.
Please please help me here. I have years of photos on that back up and stuff i will never be able to recover any other way.