Disk optimization error: System Reserved Drive: Error - not completed (Windows 8 Laptop)

Cannot fix tuneup error. Everything works except Disk Optimization. Get error message "System Reserved Drive; Error - not completed". Running Windows 8. Norton update test shows I have the latest version.

 

Tried to reach Norton Chat . . . worthless! Always experiencing greater than normal volumes. No one ever comes online.

Hi wrkeen,

 

Symantec employee, bkennedy, recently posted an explanation of this error here:

 

http://community.norton.com/t5/Norton-360/System-Reserve-error/m-p/914775/highlight/true#M87184