Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.
Issue abstract: DNS Leak
Detailed description: why am I getting a DNS leak to Amazon .com (96.0.24.146)
when I’m connected to the internet using Norton vpn from my iPhone?
Product & version number:
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
Hello John. The IP you posted actually traces to Europe, specifically Denmark and returned as error 503 during the trace route. Definitely an Amazon domain as shown. Most likely this is where your VPN IP address was bounced. Is the EU your geo-location?
https://www.ip-tracker.org/lookup.php?ip=96.0.24.146
Regarding the Norton VPN leaking IPv6. This is a known and persistent issue with the VPN. This post may answer your question:
I just wanted to ask the “the Community” if Norton VPN (which uses Amazon servers for the most part) hates to use IPv6 and DNS Encryption Authentication? Almost every time I connect to a Norton VPN Server, regardless of location, IPv6 is not even being used, and their DNS does not use all the Encryption Certificates that almost every other VPN uses. Why is this? Not a very good “security standard” for a “Cyber Security” company.
I know IPv6 has a known vulnerability and leaks. That might be why…
SA