I have Norton Save and Restore 2.0. I have for months run recovery point backup and file backup on my computer. The backup is run from my user account. Recently I had a disk problem and I decided to look into the backup on the external backup disk to see if a particular document my wife was working on was on the backup. I did not see the file and I got the feeling that only files from my user account were backed up. If that is the case then a backup has to be run from each user one wants’ to be backed up.