My Windows XP computer used to run perfectly with my Norton products. Now, I get a blank box, except for the - and x in the corner and another tiny box containing a ? on the top. Or I might get one that says Norton over on the left, with the - and x on the right, but everything below that is blank. I tried running NPE, but it does the same thing. It appears to be all Norton products. Even when I do see more than just the minimum on the screen, most of it is gone - lost in translation. The windows don't look at all like what they do on my Windows 10 computer.