does Norton block signals from Optionbots from showing ?

I recently downloaded "Optionbot2.net"  I want to try binary trading. The software downloaded ok an I set up all my accounts.  I gget the ticker tape, but I can't receive any signals of when to trade.

Anyone out there familiar with this software?  does anyone have a solution for this problem? I have exhausted my own ideas, I even had Tech support from "Optionbot2.net try to help.

He cleaned out all my ad blockers and malware but I still can't receive any signals...

Any help would be greatly appreciated,

Biomac121