Please try clearing browser cookies n' cache.
Please try allowing all Norton pages cookies/ads/scripts/frames/trackers/content.
Please try allowing all Norton pages content that may be blocked by browser extensions or built-in browser protections.
Please try Norton Secure VPN off - before and after machine restart -
Please Restart (not Shut down) machine -
Please try Contact Norton Support -
as test: Contact Norton Support - Chat - 19-Dec-2021
I click'd "Manage my account" -> "Something else" and type'd "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".
Please share your geo-location. Maybe, I can post Norton Support phone number, if you want?