Does Norton VPN create any error messages when the internet services drops?

Archive
1

Does Norton VPN create any error messages when the internet services drops?  I have an intermittent problem whereby VPN reports that the internet has dropped and VPN has lost connection.
My internet provider says that , as they cannot find the problem when they test, there is nothing that they can do about it.  I just need evidence about the times and frequency of the errors.

[Edit: Clarified subject]

2

Have you looked in the Norton History for any entries about the time the issue crops up? It could be something like your router renewing your IP address causing a temporary drop of connection.