Don't show again - not working

Status: active, updated and scanned

Op Sys: Windows 10

Problems:

1) Norton Tour is offered every time I open the software, despite the fact that I have gone all the way through the tour several times in an attempt to get this prompt to stop showing up. 

2) Every time I open Outlook, the attached alert shows up, regardless of whether or not the box is checked for "Don't show this again"