Downloaded onto my Mac but still saying my account has expired

[MRSKS_SADIQ]

I have brought the Norton 360 Deluxe ( I used to have Norton 360 Premium).

I have downloaded the subscription onto my Mac and signed in but it is still saying my subscription has expired.

[bjm]

@MRSKS_SADIQ

I have brought the Norton 360 Deluxe
I have downloaded the subscription onto my Mac and signed in but it is still saying my subscription has expired.

bought from Norton direct or third party?
bought new subscription or renewal?
added the purchased product to your existing account?
activate with new Norton key?

Activate your Norton subscription
You must activate your subscription before the end of the trial or subscription period to continue using all Norton features and protect your computer.

If you purchased a product from a retail store, you need to create a Norton account or add the purchased product to your existing account. For detailed steps, read Download your Norton product purchased from a retail store.
https://support.norton.com/sp/en/us/home/current/solutions/v24808774

Fix incorrect subscription days displayed in your Norton product
If your subscription status shows as expired, then we recommend that you reactivate the Norton product.
https://support.norton.com/sp/en/us/home/current/solutions/kb20100920013943EN

Renew your expired Norton subscription
A valid subscription ensures your security is always up to date. You can renew your subscription from the product or from your account.
https://support.norton.com/sp/en/us/home/current/solutions/v20230717153704555