Several days ago, I purchased and downloaded on-line the Norton Internet Security 2009. Through a promotional, I also purchased the "Norton Utilities Upgrade." The notice I received indicated that both products needed to be downloaded separately. I appeared to have successfully downloaded Internet Security, but I was not prompted to download the Utilities Upgrade and I couldn't go back to download it.
Did it download automatically? How can I tell that I got what I purchased?
(I am also compelled to express my displeasure at this process. From what I could tell, Norton provides no customer service to ask directly a question like this. Using a "community board" to resolve this matter is inefficient and customer-unfriendly.)
GME