downloads intelligence not works properly

Hello.

My system is a Windows 7  64bits and when I download an .exe file, my NIS2010 (17.7.0.12) do not show a completed download in the background, or the result of insight analysis. The other functions of NIS seems fine, but I have doubts because of the problem with downloads. The installations are showed, but no the downloads :smileysurprised:

 

Regards.