DSR Search results instead of Google. (Norton shows these as dangerous)

[chris_treva]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: Google is my browser but when I search DSR Search resujlts appear which Norton says are dangerous. How do I stop getting DSR Search results?

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

[bjm]

@chris_treva

(Norton shows these as dangerous)
Google is my browser
How do I stop getting DSR Search results?

Norton Safe Web?
Product & version number:
OS details:
Chrome is your browser?
Google is your search engine?

What are DSR Search results?
Is “DSR” your search term?

[bjm]

What is a DSR (Data Subject Request)?
https://www.datagrail.io/blog/data-privacy/what-is-a-dsr/

[chris_treva]

To demonstrate the problem I randomly searched for “insurance quotes” and got the attached DSR Search result instead of a Chrome search result.
How do I stop this happening?

Sorry couldn’t get the screen shot to upload and it won’t let me send the link so not sure how I can show you the problem

[bjm]

Note: works for me…may not work for you

fwiw ~ I use Postimage > Direct link: > paste … to add screenshots

for example: here

https://postimages.org/ > upload image & paste Direct link: here

[chris_treva]

Google is the search engine and Chrome is the browser.
Reads “Dangerous Web Page Blocked”
Safe Web Blocked by Norton.
How do I stop getting DSR Search results instead of Chrome.

[bjm]

Maybe, you allowed push notifications.
Maybe, you changed site permissions.
any clue what DSR stands for?
Do you run Chrome Sync?
Did you recently install any program or browser extension?

@chris_treva

Sorry couldn’t get the screen shot to upload and it won’t let me send the link so not sure how I can show you the problem

Please type link domain name with spaces to break link

Did you run Malwarebytes scan?

How to install and run a scan with Malwarebytes [here]

Were my machine and I wanted reassurance.
I’d ask Malwarebytes Malware Removal Help Forums [here] to check my machine.

“Dangerous Web Page Blocked”

what’s website domain name - type domain name address with spaces &or dot com

[bjm]

@chris_treva

DSR Search result instead of a Chrome search result.

Google Generative AI
If you’re seeing DSR search results instead of Chrome search results, you can try these steps to change your default search engine in Chrome:
Open Chrome on your computer
Select More in the top right corner
Select Settings
Select Search engine
Select the down arrow next to “Search engine used in the address bar”
Choose a new default search engine
Search results can vary for a number of reasons, including:

Crawlers
Search engines use crawlers to collect and index public information, but they also collect unique information about you to customize your results.

New content
Search engines regularly add new content from the web, so search results can vary if you search a few minutes or hours apart.

Browser hijackers
A type of malware called the Yahoo redirect virus can redirect your search queries. Signs of a browser hijacker include changes to your browser settings, slower performance, and unexpected pop-up ads.

[bjm]

Maybe, you allowed push notifications.
Maybe, you changed site permissions.
any clue what DSR stands for?
Do you run Chrome Sync?
Did you recently install any program or browser extension?

Got Browser Hijackers? How to Spot and Remove from Any Device
https://malwaretips.com/blogs/browser-toolbar-removal/

Remove malware or unsafe software
https://support.google.com/accounts/answer/9924802

Google Chrome Infected? Steps to Remove Viruses, Adware & More
https://malwaretips.com/blogs/remove-adware-from-chrome/

[bjm]

one of these days - Discourse will fix Upload

[chris_treva]

That’s really great thanks
Managed to change the default seach engine following your instructions and now get the search result I want.
My blood pressure will now go down.
Can’t thank you enough.

[bjm]

Maybe, “DSR” stands for default search results?

@chris_treva

Managed to change the default search engine following your instructions and now get the search result I want.

Thanks!