During the quick scan (about 70-80% of the process) is NIS shot down.

During the quick scan (about 70-80% of the process) is NIS shot down. When activating another quick scan, quick scan displays the message "An error occurred when checking" and the next activate the quick scan is not running.
Note: In the past days I solved the problem: "Norton Internet Security scan is stuck on SecurityRisk.FlushDNS", but today I do not know what a success ...
Thanks T