Hi,
I have been using Firefox since the last 5 or 6 years and I have always noticed this problem where when contacting sellers on eBay website, we need to enter a Captcha and it always comes incorrect. However, if i playback the audio, it comes out fine.
Somehow that is linked to the Norton Toolbar.
This issue was reported in 2012 and i am not sure, if there was any action as Norton had acknowledged the issue, but the problem still persists.
The link from 2012 is mentioned below:
https://community.norton.com/en/forums/norton-toolbar-causes-ebay-problem-firefox
Can you please have a look at this?
Thank You,
Abhi