Email-notification tells I do not use the product

Hi,

 

I just got an email some minutes ago from Symantec (norton___at___nortonfromsymantec.com) that I do not use the Anti-Theft product and I should do this and this to use it. The instructions seems valid, and OK.

But, my question would be that why did the system send me this message? Anti-Theft is installed on my machine, running OK, and has a 24/7 internet connection. When I went to the Anti-Theft site, it reported my device was checked more than 2 days ago the last time...

Any idea why could it happen?

 

Thanks!

PapauZ