Email responses - blank circles

Issue abstract: When I reply to Norton posts via my phone email, I see this strangeness and it is still not fixed. Why does it have blank circles to tap on my Android phone? When will this be fixed? I reportee it a while ago.

Detailed description:

Product & version number: norton deluxe 360

OS details: windows10

What is the error message you are seeing?

If you have any supporting screenshots, please add them: