Email with subject 'just one more device to add'

Norton 360 for Windows
1

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: I received an email saying ‘just one more device to add’ because I supposedly have 4 devices protected. This is not correct, I only have two devices protected, so I could add another three devices (if I had them).

Detailed description: Email from Norton tells me I have four devices protected. This is not correct, I only have two.

Product & version number: Norton 360 Ultimate (I believe)

OS details: Windows 10

What is the error message you are seeing? Email received saying I have four devices protected, but I only have two.

If you have any supporting screenshots, please add them:

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image1252×842 108 KB

2

@Victor_Micallef Validate the sender of the email against the legitimate Norton list linked below. If the sender isn’t on this list its fake.

Verify that an email you receive from Norton is legitimate?

If its indeed fake you can also report the message here:

SA