Emails scanning is off after upgrade to windows 7

I have applied 3.5.2.10 patch, then upgraded my system to windows 7, for most part, norton 360 is working, however, there are 2 items I can not turn them on, they always are off and fix now button won't do anything.

items remain off are : Inbound Email Scanning and Outbound Email Scanning.

 

Anyone knows how to solve this issue?