Enabling Clicking (or Ctrl-Clicking) on links in Outlook emails

I just bought a new laptop, which runs 64-bit Win7. I moved my Norton Internet Security 2010 and Norton Utilities to my new PC. I also loaded Office 2007, bringing my outlook.pst over and using Outlook for my email (pulling/pushing through gmail email).

 

On my old laptop (running 32-bit Win7), I couldn't just click on a link in an email, but if I put my cursor over the link, a pop-up said I could Ctrl-Click on the link and going to the website (which worked).

 

On my new laptop, I don't get that choice. I can copy/paste the link into IE8 and that works, but I can't go from the link in the email. It says "this operation has been cancelled due to restrictions in effect on this computer. See your sysadmin.)

 

I've looked in both Outlook and Norton to see what setting causes this (that I didn't have on my old laptop), but can't find it. Can anyone help me with this? I don't click on links I don't know, but would like to use links from my known companies such as USAA and Vanguard.

 

Thanx/Jerry

 

Hello adcockj

 

When you say you moved you NIS 2010 and NU to your new computer, did you actually install the programs again? Perhaps something got lost if you actually did just move the programs over.  I think you can move data files over, but perhaps moving actual programs over might have caused the problem. I'm not sure about this, maybe it does work ok with Win 7. I'm thinking that perhaps an actual install of NIS 2010 might fix the problem. If you did actually just move the programs over, then we can give you further information about removing the moved over NIS and NU and actually installing them again.

I just bought a new laptop, which runs 64-bit Win7. I moved my Norton Internet Security 2010 and Norton Utilities to my new PC. I also loaded Office 2007, bringing my outlook.pst over and using Outlook for my email (pulling/pushing through gmail email).

 

On my old laptop (running 32-bit Win7), I couldn't just click on a link in an email, but if I put my cursor over the link, a pop-up said I could Ctrl-Click on the link and going to the website (which worked).

 

On my new laptop, I don't get that choice. I can copy/paste the link into IE8 and that works, but I can't go from the link in the email. It says "this operation has been cancelled due to restrictions in effect on this computer. See your sysadmin.)

 

I've looked in both Outlook and Norton to see what setting causes this (that I didn't have on my old laptop), but can't find it. Can anyone help me with this? I don't click on links I don't know, but would like to use links from my known companies such as USAA and Vanguard.

 

Thanx/Jerry

 

Thanx for the replies, but no-joy so far.

 

I did install NAV & Tools fresh from the disks on the new system. I also tried the junk email setting and looked at the registry entry and comparing it to the setting on the old PC. It looks the same (except that the directory is c:\program files (x86)\... because this is 64-bit Win7).

 

I can cut & paste the links, so that part works. The worst part is when someone like Vanguard or USAA sends a "you have a new message on our site...click here to go to your account" -- in those cases, there's not a complete link to cut & paste.

 

I'll keep poking around & let you know if I stumble on a solution.

 

Any other ideas are welcome.

 

Cheers/Jerry

Update:

 

I started looking around the sites mentioned above, and came up with a solution (at least for my case)...

 

Run Internet Explorer 8.

Tools

Internet Options

Programs

Internet Programs - Set Programs

Set program access and computer defaults

Choose Microsoft Windows radio button

OK.

 

Worked for me. Thanx much for steering me to the right place to look.

 

Cheers/Jerry

 

adcovkj,

 

<< ...click here to go to your account" -- in those cases, there's not a complete link to cut & paste. >>

 

Have you tried Right Mouse Click on the link word and Copy Shortcut? I find that very useful -- however it may not work when it is a script link within a specific website if you try to use it from elsewhere.