I have a w7 machine 32 bit that I installed SEP on. It immedialty quit updating and was giving me the BSOD and rebooting multiple times weekly, the event was symevent.
I uninstalled the SEP, and tried to reinstall and always get the installation was interupted before it could complete and it rolls back the install. I edited the registry but cannot remember the key I had found in a knowledge base article to delete. That did not help.
I have asked our AV expert to help me but for 6 weeks get no response other than to run clean wipe and reinstall. I have done that atleast 6 times. I called Dell as my coputer which is only 4 months old to help - they asked for a consult between myself and Symantec, but needed the customer number and contact info for our business which AV expert will not provide.
Needless to say I have been without AV for 6 weeks and cannot resolve this issue.
Any ideas would be greatly appreciated, I am uncomfortable running AV in a large corporation unprotected.
Thanks in advance.