I received error: 3039,65543 after renewing my subscription to Norton Internet Security 2011. I followed the instructions on the link https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?hbguid=cce83907-859c-46a5-85ec-54535ac079b9&product=Norton%20Internet%20Security&version=18.5.0.125&layout=Retail&lg=English&ct=United%20States&partner=Retail&error=65543&module=3039&entsrc=CED_selfheal&sessionid=cce83907-859c-46a5-85ec-54535ac079b9_1303596520584&defbrowser=Firefox&ieversion=8.0.6001.19048&hcmode=false&spversion=Service%20Pack%201&osversion=6.0&oslang=English&dsfree=33.17&dstotal=105.54&memtotal=1981&memload=54%&coreservice=StartupType:auto%20State:Running&actstat=Activated&curdefs=20110423.002&productkey=JG9MFY9FB888Y649HTPJ6KQ8V&psn=8MP4C3CK9BBY&symskucurrent=10930122&symskumedia=20032950&sublength=383&cpu=AMD%20Turion%28tm%29%2064%20X2%20&subremaining=370&substatus=current&docid=20100729171821EN&pvid=nis-2011. I did not have any other security program installed for me to remove as far as I am able to see. What other solutions are there for this error? I have Windows Vista Home Premium with Service pack 1