Error 3048, 3

We have and have had NIS for 3 PCs for several years/versions running on (1) a Win-Vista 64bit desktop PC, (2) a Win-Vista 32bit desktop PC and (3) a Win-XP laptop.  At various times in mid-2013, using NIS 2013, all three received "3048, 3" errors (may not have been identical but similar with the same type of fix procedures) (not at the same times though).  I performed all the fix procedures on all three; but, if I recall correctly, it still came up late-2013 but I was so close to upgrading, I hoped that would solve it.  Since upgrading/updating to NIS 21 late-12/2013, all had seemed well until very recently that is.  I have again started receiving this error on the Win-Vista 64bit desktop PC and on the Win-XP laptop.

 

NIS is always up-to-date as is/are Windows.  Has anyone else had this problem on NIS 21?  Does anyone have direction other than to follow the error messages' drections which I did on NIS 2013?  Is there any other informaton I can provide for futher assistance?

 

Below are examples of the error messages which I believe to have been the same or very similar on all three systems.

 

NIS 21 error message received on Win-Vista 64bit desktop PC:

Norton Internet Security

21.2.0.38

Error: 3048, 3

Windows (TM) Vista Home Premium

6002.18881.amd64fre.vistasp2_gdr.130707-1535

Norton Autofix Results: 1 item(s)

Installation :: Failed

 


NIS 2013 error message received on Win-Vista 64bit desktop PC:

Norton Internet Security

19.2.0.10

Error: 3048, 3

Windows (TM) Vista Home Premium

6002.18484.amd64fre.vistasp2_gdr.110617-0336

Norton Autofix Results: 0 item(s)