This error message just flashed on my computer. Heaven knows what is wrong. When I followed the directions, they were too complicated for me to use. I have no aspirations to being a computer tech. i guess Symanatec is just too big a mouthful and I should now take it off and get a free anti-virus. When they don't work, we can just get another free one. Symanted expects us to be techs and of course most of us are not.