Error:3052,1 What is this and how do I fix it? Help please

Hey all, I had this error a few hours ago, someone from the support section was able to help me sort it but its happened again I cant find anything on here mentioning it. any information or advice on how to fix this would be much appreciated as it seems that my Norton at the moment is unresponsive so I fear my pc isn't protected for the moment.

I'v attached a screen shot of the error and the symbol Norton is showing in the desktop tool bar. hopefully iv done it right.

thanks in advance to any reply's.

norton error.jpg

norton error symbol.jpg