Hello
I am running Norton Security Suite ver. 5 and have been getting this error. The first time I received it was after running virus scan when Norton blocked from two phising web sites. I was on Google, must have hit a link and Norton kept me from getting two different trojan from one site.. I ran a virus scan which came up clean and then a Malware scan which also came up clean. However, when I went to scan again, I received this error. I followed the instructions and ran liveupdate and rebooted and everthing was fine. However, the next day, I ran another scan and received the same error, and since it said it was internal error, I removed and reinstalled Norton's. Today, the same thing happened again. I set it up to run a scan with live update first. The scan came up clean but Live update said I had to reboot to receive the updates. When I tried to close out the screen, I received these two errors. I rebooted and did not receive it again.
My question is should I run the Power Eraser since the problems keeps happening or is it something with Live Update? I worried that it keeps happening even though both Norton and Malbytes say my system is clean.
Thank you