Does anyone have any advice on the following, if so it would be greatly appreciated.
When the computer first fires up I can access Norton 360 either from the shortcut or toolbar. But shortly after it stops running and I get an error message 8504 104 and the Norton icon disappears from shortcuts and can't be accessed from toolbar.
Norton support then tries to fix it automatically, without success and then leads me to a supposed solution involving Norton Power Eraser. I have tried running this tool and it finds no threats. I have also looked for the thing called 'Rapidboot' to no avail.
This keeps happening again and again! I'm not sure if this means that we aren't protected?? Also not sure if its related to
the persisting issues with NOF, which hasn't worked for three days... its getting very frustrating.